FAQ

What is Letter Adventures?

Letter Adventures is a faith-based monthly mail subscription for children, featuring fictional letters from siblings Charlie and Hazel as they travel the world with their explorer aunt. Each envelope includes a story letter, a fun activity page, and a Bible memory verse card—inviting kids to explore new cultures and biblical truths from home!

What age range is this for?

Letter Adventures is ideal for children aged 5–10, though younger kids can enjoy the stories with a parent’s help and older kids may still love the imaginative storytelling and hands-on activities.

Can I choose between monthly and yearly?

Yes!

You can subscribe month-to-month (cancel anytime after your first letter), or save with a one-time yearly purchase.

What’s included in each letter?

Each Letter Adventures delivery is packed with faith, fun, and imagination—and made just for your child. Every envelope and letter is personalized with your child’s name to create a truly magical mail-opening moment. Inside, they’ll find a double-sided story written by Hazel or Charlie, filled with cultural discoveries and Bible-based lessons that encourage faith and values in a childlike way.

Also included is a printable activity page that connects to each adventure—like coloring, journaling, or puzzles—and a baseball-sized laminated memory verse card to collect and remember key Scriptures throughout the year. With the very first letter, your child will also receive a colorful world map to track Hazel and Charlie’s journey as they explore new countries, meet new friends, and grow in God’s love.

I haven’t received my letter yet—what should I do?

Letters are mailed out on the 1st and 15th of each month, but delivery times may vary slightly depending on your local postal service. If it’s been more than 7 business days since a mailing date and you haven’t received anything, please email us at theletteradventures@gmail.com and we’ll be happy to help!

When are the letters mailed?

Letters are mailed out on the 1st and 15th of each month.

Your child’s first letter will be shipped within 1–2 business days of your order.

Can I update my child’s address during the subscription?

Yes! If you move or need to send the letters to a new address at any point during the year, just email us at theletteradventures@gmail.com. We'll make sure future letters are sent to the updated location. Please try to give us at least 5 days’ notice before the next shipping date (1st or 15th) to ensure it goes to the right place!

How often will I be billed?

If you choose the monthly subscription, you’ll be billed on the 1st of each month for as long as your subscription is active. If you choose the yearly plan, you’ll be charged just once at checkout for the full 12-month adventure.